questions & Answers

Eds Auto Glass FAQs

Discover all the answers to your auto glass questions and get the clarity you need with Ed's Auto Glass comprehensive FAQ page.

What types of damage are typically eligible for windshield repair?

Windshield repair is typically suitable for small chips, cracks, bullseye damage, and star-shaped damage. However, it is essential to consult with an experienced technician who can assess the specific damage to determine if repair is a viable option.

Can windshield repair be done in cold weather or extreme temperatures?

While windshield repair can be performed in cold weather, extremely low temperatures can affect the effectiveness of the repair process. It is best to consult with a professional technician to assess the feasibility of repair in such conditions.

Are there any specific precautions I should take after getting my windshield replaced?

After getting your windshield replaced, it is advisable to avoid washing your car for at least 24 hours to allow the adhesive used in the replacement process to fully cure. Additionally, avoid placing stress on the replacement area, such as slamming car doors or driving on rough terrain.

What factors determine whether a windshield can be repaired or needs to be replaced?

Factors such as the size, location, and severity of the damage, as well as the type of vehicle and the condition of the windshield, are taken into consideration when determining whether repair or replacement is necessary.

Can a windshield with extensive damage be repaired, or will it need to be replaced?

The extent and type of damage will determine whether a windshield can be repaired or if it needs to be replaced. Generally, if the damage is larger than a dollar bill or if it obstructs the driver's line of sight, a replacement may be necessary.

Will the repaired area be completely invisible after the repair?

While windshield repair techniques aim to minimize the visibility of the repaired area, it is important to note that it may still be slightly visible. However, the primary goal is to restore the structural integrity of the windshield.

How long does it typically take to repair a windshield?

The time required for windshield repair can vary depending on the extent and complexity of the damage. On average, repairs usually take around 30 minutes to an hour.

Is it necessary to repair a small chip or crack in my windshield, or can I wait until it gets bigger?

It is generally recommended to repair a small chip or crack in your windshield as soon as possible. Waiting can lead to the damage spreading and potentially requiring a full replacement.

Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?

Many insurance companies provide 100% coverage for windshield repair without requiring a deductible. Our knowledgeable staff at Ed's Auto Glass will gladly assist you with any inquiries regarding insurance coverage.

What if I only have liability coverage?

If you have liability coverage, it does not include auto glass services as it solely covers damages to another vehicle. Ed's Auto Glass offers various payment options, including cash, check, Visa, MasterCard, Discover, and American Express.

Will filing an auto glass claim impact my insurance policy?

In most cases, insurance companies do not consider auto glass damage claims as a factor affecting your policy. To be sure, please review your policy or contact your agent and/or insurance provider to confirm the specific coverage for auto glass.

Will checking my deductible or inquiring about auto glass claims affect my insurance rates?

Inquiring about your policy coverage and deductibles regarding auto glass claims typically does not impact your insurance rates. However, for complete certainty, we recommend referring to your insurance policy.

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Do you offer free car checks?

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What payment methods do you accept ?

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How much time does a full service take?

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What are your opening hours?

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